Terms and Conditions
Product Condition
We follow strict grading criteria when inspecting products. We redistribute these items, so keeping them in great condition will increase your payouts. It is very easy to overlook the condition of your boxes. We want to pay you as much as possible. However, we cannot pay full price for even the smallest cosmetic defects.
Minor Damage (Up to 50% deduction for certain items depending on severity, may be accepted on a case by case basis) – 1 or more small creases, bends, very tiny tears (specs), dents or scratches on any part of the box. In most cases, we do not accept damage of any kind. Quality and Safety are SHED Surplus Group’s highest standard.
Your Obligations as a Client and You Agree to These Terms
1- I am 18 years of age or older.
2- SHED Surplus Group redistributes excess diabetic test strips which it lawfully obtains and owns or possesses. If law enforcement determines that any items sold by SHED Surplus Group are stolen property, SHED Surplus Group will either not receive compensation or return any compensation for such stolen items.
3- I am confirming that these diabetic supplies are not obtained by any government programs.
4- SHED Surplus Group does not buy international diabetic supplies. We only buy diabetic supplies with USA NDC codes
5- I will only send diabetic supplies that are not expired and will not expire for at least 7+ months from the next full month, for full price.
6. We follow very strict guidelines and are only able to accept a limited amount of products. Our inventory is constantly changing, so we can only offer a 7-day price guarantee. This applies to price only and does not guarantee acceptance. We reserve the right to reject items for any reason, including but not limited to condition, expiration date, overstock, etc. Rejected items may be disposed of free of charge unless you request a return in writing within 14 calendar days. You can request to have your rejected items returned. A $6.00 fee will be deducted from your payment to help cover a portion of the shipping cost. Returns will be processed within 1-2 weeks.
7- I understand SHED Surplus Group may not pay a reduced price for boxes with expiration dates that are less than 7 months away. Please refer to specific product descriptions on the website not all products are taken with short dates.
8- I understand SHED Surplus Group has the right to reject products that do not meet their standards, as well as products that are not listed on their website.
9- SHED Surplus Group reserves the right to not return any products sent in that do not meet our terms and conditions, which will be disposed of free of charge.
10- My diabetic supplies are factory-sealed and have never been opened (meaning they have not been resealed in ANY way including the boxes).
11- We provide label removal as a free service. However, there may be damage caused by the pharmacy. The damage may be under the label and not visible until it’s removed. Some labels or adhesives may be too strong to remove without causing damage, even with proper tools and expert handling. If so, SHED Surplus Group won’t be responsible. Additionally, products with excessive tape or packaging that’s been taped over may not be accepted, as removal can compromise the box.
12- We follow very strict safety guidelines and can only accept a limited amount of products. If we reach capacity, items may be rejected and will be disposed of for free unless you request a return.
13- I understand that SHED Surplus Group cannot reverse electronic payments once they have been sent out. Including, but not limited to, Venmo, Zelle, bank wires, etc. If I provide an incorrect username, the wrong bank account information for wires, an incorrect email address, etc. it is not the Payor’s responsibility to refund my payment. If this occurs, I must contact the corresponding payment entity for a solution.
14- I understand if I have a dispute about payment, I must contact SHED Surplus Group within 30 days. After 30 days all order outcomes and payments are final.
15- SHED Surplus Group receive hundreds of boxes a day that need to be inspected. We always try our best to process payments within the next 1-2 business days, Mon-Fri.